Where is the wisdom we've lost in knowledge? Where is the knowledge we've lost in information?

Donald Rumsfeld

Your performance depends on your people. Select the best, train them and back them. When errors occur, give sharper guidance. If errors persist or if the fit feels wrong, help them move on.

Donald Rumsfeld

Control your time. If you're working off your in-box, you're working off the priorities of others.

Donald Rumsfeld

Watch for the "not invented here" syndrome.

Donald Rumsfeld

Think ahead. Don't let day-to-day operations drive out planning.

Stubborn opposition to proposals often has no other basis than the complaining question, "Why wasn't I consulted?"

Donald Rumsfeld

When you raise issues with the boss, try to come away with both that decision and also a precedent. Pose issues so as to evoke broader policy guidance. This can help to answer a range of similar issues likely to arise later.

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