Donald Rumsfeld

Watch the growth of middle level management. Don't automatically fill vacant jobs. Leave some positions unfilled for 6-8 months to see what happens. You will find you won't need to fill some of them.

Donald Rumsfeld

Find ways to decentralize. Move decision-making authority down and out. Encourage a more entrepreneurial approach.

Donald Rumsfeld

Reduce the layers of management. They put distance between the top of an organization and the customers.

Victory is never final. Defeat is never fatal. It is courage that counts.

In unanimity there may well be either cowardice or uncritical thinking.

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